- Refer-a-Friend / Fan Builder are not supported
While Refer-a-Friend and Fan Builder are creating values to merchants, w
- Email Notifications
We will continue support Reward Redemption Email but we will not support Welcome Email and Reminder Email going forward.
As an alternative, you may want to consider mentioning the loyalty program in the welcome email that is sent from your store after customers registered their store account.
For reminder email, we encourage merchants to download the list of customers with their respective points from the merchant console, segment them into groups and send customized content for individual customer segments through your email marketing app.
- Cancelled Orders Handling
All points originally earned for the orders will be subtracted instead of only the refunded amount.
- Pricing Structure
We are changing the pricing structure of our app in this new version. Your monthly fee will base on your feature set and your average monthly order volume. You may refer to our pricing page for the new pricing structure.
If you have any further questions, please contact us and we will be happy to help.