On top of the new features (Extra Points Campaigns, Birthday Bonus, ReferralCandy Integration, Points Expiration, Responsive mobile admin console, e.t.c), there are other changes in the loyalty program:
- Refer-a-Friend and Fan Builder will no longer be available
Please note that our Newsletter pop-up feature will not be available after upgrading to S Loyalty 2.0.
- Email Notifications
We will continue to support Reward Redemption Emails but we will not support Welcome Emails and Reminder Emails going forward.
Alternatively, you may consider mentioning the loyalty program in the welcome email sent from your store after customers register their store account.
For your reminder emails, we encourage merchants to download the list of customers with their respective points from the merchant console, segment them into groups, and send customized content for individual customer segments through your email marketing app. - Cancelled Orders Handling
All points originally earned for the orders will be subtracted instead of only the refunded amount. - Pricing Structure
We are changing the pricing structure of our app in this new version. Your monthly fee will base on your feature set and your average monthly order volume. You may refer to our pricing page for the new pricing structure.
If you have any further questions, please contact us and we are always happy to help! :)