- Refer-a-Friend and Fan Builder will no longer be available
Please note that adding the Newsletter pop-up will not be available after upgrading to S Loyalty 2.0.
- Email Notifications
We will continue support Reward Redemption Email but we will not support Welcome Email and Reminder Email going forward.
As an alternative, you may consider mentioning the loyalty program in the welcome email that is sent from your store after customers registered their store account.
For reminder email, we encourage merchants to download the list of customers with their respective points from the merchant console, segment them into groups and send customized content for individual customer segments through your email marketing app.
- Cancelled Orders Handling
All points originally earned for the orders will be subtracted instead of only the refunded amount.
- Pricing Structure
We are changing the pricing structure of our app in this new version. Your monthly fee will base on your feature set and your average monthly order volume. You may refer to our pricing page for the new pricing structure.
If you have any further questions, please contact us and we are always happy to help! :)